AI agents watch every review on Google, Yelp & OpenTable, score the sentiment in seconds, and reply in your restaurant's own voice — before a one-star review costs you the next table.
Your reviews land at 11pm Saturday, mid-rush Friday, and on every platform at once. By the time someone on your team sees the angry one, the next 30 diners have already read it.
Reviews Analytics doesn't just surface the signal. It reads the sentiment, decides what's urgent, and acts in your voice — so you respond in seconds, not days.
More charts, more notifications, more things for a manager to forget about during a Friday rush.
Reads it, scores it, drafts the reply in your voice, and routes it to the right person — automatically.
The 1-star sits there overnight. The damage compounds while the tab stays closed.
Urgent reviews fire an instant alert. Everything else bundles into one clean daily digest. Zero notification fatigue.
The AI does the heavy lifting and writes the reply. You get a clean Approve / Edit / Reject in one tap. Nothing goes public without you.
Anything that mentions illness, injury, allergies, safety, discrimination, or a lawyer is pulled out of automation and put in front of a human — every time, on every plan. The AI handles the easy 80%. You decide the 20% that can sink you.
Captures every review the second it posts — Google, Yelp, OpenTable — via webhooks. API-first, never a scraper.
→Scores 0–100 on sentiment, urgency, danger keywords, recency and reviewer credibility. Decides what's a fire.
→Drafts on-brand replies with the latest Claude models — calibrated to your cuisine, your tone, your words.
→Fires instant SMS + email on urgent reviews. Nudges you if a draft sits in Pending past 4 hours. Nothing slips.
→Pushes approved or auto-cleared replies live, then closes the loop — tracking sentiment drift to flag churn risk early.
Ingest → Analyze → Draft → Alert → Publish · then it watches the trend and starts again
One clean view of every platform. Sentiment trend, live queue, urgent flags — so you glance once and know exactly where you stand.
Illustrative interface — your real data, your restaurant's name.
Illustrative examples for demonstration. Replace with real customer outcomes once you have design partners.
Industry figures are external estimates (HBS, BrightLocal). Product speed claims reflect target performance — verify with live data before publishing.
Live on Google, Yelp and OpenTable in 7 days. No credit card to start.